Tea FAQs and brewing

Good tea does not need a complicated routine. A measured portion of leaf, suitable water temperature and a timer give you a repeatable starting point. Use the directions on your tea packet first, then adjust the cup to your taste.

How much loose-leaf tea should I use?

One rounded teaspoon per cup is a useful general starting point. Large, fluffy leaves and densely cut blends fill a spoon differently, so follow the packet’s weight guidance when it provides one. Keep your mug size consistent when comparing brews.

What water temperature and brewing time should I use?

For many black teas, start with water around 90–98°C (194–208°F) and a steep of about 3–4 minutes. Green teas generally need cooler water, around 80°C (176°F), and the time varies by style. Blends can have their own instructions, so use the packet’s recommendation before a general guide. These starting points follow the UK Tea & Infusions Association’s brewing guide.

How do I stop the tea becoming too strong?

Set a timer and remove the infuser or strain the tea at the end of the steep. Leaving the leaves in the cup keeps the brewing process going. If the result is too strong for you, try a shorter steep next time and make a note of the change.

Do all tea blends contain caffeine?

Teas made from Camellia sinensis, including black and green tea, naturally contain caffeine. Many herbal and fruit infusions are naturally caffeine-free, but the complete blend matters: an infusion mixed with black tea still contains caffeine. Check the label rather than relying on a fruity name or the colour of the drink. See the association’s guide to herbal and fruit infusions.

Should I add milk or sweetener?

Try the first sip plain, then add a small amount if you enjoy it. Making additions gradually lets you find a balance without hiding the blend’s character. For a comparison, pour a little plain tea into a second cup before adding anything to the first.

How should I store loose-leaf tea?

Keep tea in a cool, dry place, away from strong food or perfume smells. Close the container after taking out your portion, and use a clean, dry spoon. Keep the original ingredient and brewing label with the tea if you move it into a tin.

Where can I find the blends and ingredient details?

Browse the tea collection for the blends featured on this website, or read About our teas for an introduction to tea types. A product’s own label is the source for its full ingredient list. If you want to ask about information on the website, visit the Contact page.